FAQs

Ilekedi Frequently Asked Questions

Q: What are the payment options?
A: Products are listed in Nigerian Naira (₦ NGN). We accept credit and debit card payments as well as direct bank transfers.

Q: Where do you ship from?
A: Ilekedi ships from our Lagos Studio all across Nigeria and the rest of the world.

Q: What is your return policy?
A: ALL SALES ARE FINAL.

Q: Are waistbeads and anklets elastic?
A: No they are not elastic except otherwise indicated. Waistbeads come with clasps. If you'd like them made traditionally (tie on with no clasps). Please indicate in the special notes section.

Q: Are waistbeads one size fits all?
A: Ilẹ̀kẹ̀di Waistbeads are made to fit you specifically so one layer will go around your own waist just once. You measure exactly where you would like your beads to sit on your waist and they are crafted specifically to your body specifications.

Q: Can I put my jeans size for measurements?
A: No. We need you to measure your actual waist wherever you want your beads to sit and provide this in inches.

Q: Should I go to a tailor to my measurements?
A: No. It's best to measure yourself your waist adornments as tailors tend to measure you with clothes in mind and your beads end up too big. Follow our easy to use DIY measurement guide.

Q: I'm in the process of losing weight. Can I still get my waist beads?
A: Most definitely! Many women get them for this exact reason: to track and manage the progress on their weight loss journey. When you lose enough weight that there is about 5 inches of extra string available for retying (you can reduce your beads.

Q: I'm pregnant, can I wear waistbeads?
A: Yes, waistbeads are safe to wear throughout your pregnancy. You can either wear them high above your belly as your belly grows or move them below. Whichever is most comfortable for you.

Q: This is not the color I was expecting.
A: We do our best to display unaltered photos of the items. However, screen display vs. in person color may vary slightly.

Q: Why should I subscribe the emails?
A: With emails, you are able to find out what's new at Ilekedi as well as find out about future sales & promotions before anyone else. Our subscribers get access to new designs before they are announced anywhere else. You get first dibs.

Q: I've just placed my order, can I change it?
A: Send an email with your order number to Info@ilekedi.com within 24 hours of your order to see if changes can be accommodated.

Q: Why has my order been canceled?
A: Our beads sell out quickly due to high demand (especially during sales promos) and on occasions, an item you have ordered can suddenly become unavailable. These cases are rare. If an item in your order sells out, we will contact you as soon as possible to confirm the cancellation of your order. If your order contains additional items, we will dispatch the rest of your order and refund the out of a stock item.

Q: The item I want is no longer available, what do I do?
A: Please keep checking back. It will hopefully be in stock soon. Subscribe to our mailing list and follow us on Instagram & Facebook (@ilekedi) for restock updates.