DELIVERY & RETURNS
Ilekedi ships all across Nigeria and the rest of the World.
Our items are handcrafted and made to order.
Therefore delivery takes:
3 to 6 business days WITHIN LAGOS, NIGERIA
6 to 9 business days for all OTHER STATES IN NIGERIA
12 to 14 working days for INTERNATIONAL DESTINATIONS
Business days are Monday-Friday not including weekends and public holidays (this applies to shipping origin state and destination state holidays).
Please note that items are usually processed much faster than the duration stated but the above shipping schedules are guaranteed.
Lagos 1,500 NGN Naira Flat Rate.
Other States Within Nigeria 2,500 to 4,500 NGN Naira depending on location.
International Destinations 12,000 to 20,000 NGN depending on location.
Your satisfaction is very important to us. Due to hygiene and the nature of our products, we do not accept refunds or exchanges once your order is delivered.
If our products are received by the customer in a damaged state or the wrong item is shipped we will happily exchange it. Please send us an e-mail firstname.lastname@example.org to initiate the process.
Please verify and ensure that you measure your waist correctly as we do not accept products for resizing. (Please click on the link above to get our recommended wait measurement guide). Please call our helpline to confirm or get assistance with measurements.
PLEASE NOTE: Ilekedi will not be responsible for wrong measurements or production information from Clients. Possible costs of logistics, re-work and other charges will be borne by Client.
Payment channels are Paystack (credit and debit cards) and Direct Bank Transfer.
Please contact email@example.com